Terms of sales



SARL RASNAYLI

Hôtel de Londres

16 place de la Gare

59000 Lille

Email: [email protected]




Security deposit: €0 (Your debit/credit card will be used to guarantee your reservation. )

Cancellation conditions: Free cancellation without charge 24 hours before the date of arrival. After this period, any modification or cancellation will be automatically invoiced and debited from the bank card given as guarantee. If canceled later or in case of no-show at the hotel, the first night without extras is charged and non-refundable.

A pre-authorization of the amount of the first night can be made.

The entire stay will be paid on site.

Please notify for any late arrival.


CONSUMER MEDIATION

"Every consumer has the right to have recourse, free of charge, to a consumer mediator for the amicable resolution of a dispute with a professional (art.152-1 of the French Consumer Code). However, before turning to the mediator, the consumer must first contact the professional to try to settle the dispute. The mediator will request proof of this initial contact.

Telephone: 01 89 47 00 14 Address: 49 rue de Ponthieu, 75008 Paris Website: https://www.cm2c.net



OPPOSITION TO TELEPHONE CANVASSING

Pursuant to article L.521-1 of the French Consumer Code, the consumer has the option of

the possibility of registering on the opposition to telephone canvassing list linked to the

Bloctel.

Register free of charge at www.bloctel.gouv.fr